Ford F-550 Super Duty

High pressure fuel pump failed damaging/ contaminating fuel system

Description In some of the affected vehicles, the rear right-hand axle shaft may have been manufactured without properly completing the electromagnetic induction heat treatment process, making the axle shaft susceptible to fracture. Safety Risk A fractured rear axle shaft could result in a loss of motive power while driving, or vehicle rollaway when the vehicle is placed in park and the parking brake is not applied. Either of these scenarios can increase the risk of a crash. Remedy Parts…

The secondary fuel filter. There was a loud boom and the engine compartment caught on fire. Within 10 minutes the whole truck was engulfed in flames. The truck is completely burnt. The insurance company has inspected the vehicle. No warning lights on the console lit up, no prior symptoms or failure. All happened very suddenly.

Between August 5 and August 9, 2025 we purchased 46 Nebula brand 245/70R 19.5 16PR tires. We experienced a complete tire failure on one of our trucks while operating on the highway. Fortunately, our driver was able to safely steer the truck to the shoulder with minimal damage to the tow truck. Upon closer inspection of the tires we noticed 32 of the tires installed on our fleet began showing a seem all the way around the sidewall. It was the same seem location for all tires. The seem…

I received a compliance recall notice 26C10 from Ford. I just called Brondes Ford in Maumee, OH to schedule a “software repair” as described in the letter from FORD. The gentleman on the phone refused to schedule my appointment. He said because the vehicle has been “modified” (ie a box added to the bed) his dealership would not help me. When I asked him what I am supposed to do he said he did not know but they would not assume liability and help me. I told him I would contact Ford to report…

The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contacted several times for more than a year, and the contact was advised that the part was not yet available and that the manufacturer had paused the recall campaign. The contact called the manufacturer and was advised that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…

I had my truck serviced, engine oil and fuel filters replaced, I picked up truck and while driving home, engine loss of power came on screen, truck then stalled, I observed smoke coming from under the hood, I exited vehicle to try and open hood, but flames were already present, I called 911 fire department came and put fire out. truck is a total loss. Fire Capt observed that fire seem to have started near the fuel filter housing, I was fortunate to escape the cab along with my dog, I have…

The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the vehicle under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was on back order and that a…

Truck has approximate 60,000 miles. Was driving in rain and lost control of all electrical systems and died in the middle of the highway. No lights to warn other drivers. Shop said the pcm fried and will need a need pcm to fix the issue. Very dangerous

The CP4 pump in my truck exploded sending metal fragments through the fuel system. I was going 55 mph, it went into low engine power mode and then turned off leaving me stranded on the side on an interstate. This is a known issue with this model. There were no warning lamps, messages or symptoms prior to this happening. The fuel pump failure is catastrophic.